Price Guarantee Policy
Last updated: 2024-04-16At Chandelier Deluxe, we stand behind the quality of the products we offer and that\s why all items are guaranteed against defects for 30 days. If you receive a defective item, we'll cover the return shipping and send you a replacement at no extra cost for you.
Pricing Disclaimer
We aim to provide accurate content across our website, including product information, policies, pricing and visuals. While we strive for 100% accuracy, policies, pricing, and availability are subject to change without prior notice and prices displayed are subject to final approval at the time of order fulfillment.
100% Price Guarantee
We want to offer you the best value for your purchase and that's why we've created our 100% Price Guarantee. If you find a lower advertised price on the same item*, simply let us know and we'll adjust our price to match it, ensuring you get the best deal!
To qualify for our Low Price Guarantee:
- The product must be in stock and ready for immediate shipment by the competitor.
- It must not be a closeout, discontinued, or clearance item.
- The advertised price must be from an authorized U.S. retailer** (online or offline).
- You must provide a published price or a written quotation from the competitor. Unfortunately we cannot accept verbal quotes.
- This guarantee applies only to new orders or open quotes and cannot be applied to past orders.
To inquire about a price guarantee, please call us toll-free at 866-666-4211 with the following information:
- Competitor's website URL,
- Your full name,
- Your phone number,
- Details of the price difference.
Additional Terms & Conditions
Our Price Guarantee cannot be combined with other offers or discounts. It excludes limited-quantity offers, manufacturer discounts, closeouts, clearances, limited-time discounts, bulk quantity items, or errors. Offer does not include wholesale or trade pricing.
* For the purpose of this guarantee, 'Same' denotes an item with identical styling and specifications from the same manufacturer. These products must be of first-rate quality, brand new, factory-sealed, and share the same brand, style, and SKU.** Chandelier Deluxe reserves the right to determine which offers originate from authorized retailers. If it is determined that a competitor's offer does not meet the criteria for the 100% Price Guarantee, we will promptly inform you and be unable to process the order.