Price Guarantee Policy

Last updated: 2024-04-16

At Chandelier Deluxe, we stand behind the quality of the products we offer. All items are guaranteed against defects for 30 days. If you receive a defective item, we'll cover the return shipping and send you a replacement at no extra cost.

Pricing Disclaimer

We aim to provide accurate content, including product information, policies, pricing and visuals. While we strive for accuracy, policies, pricing, and availability are subject to change without notice. Prices displayed are subject to final approval at the time of order fulfillment. We're committed to rectifying any errors promptly.

100% Price Guarantee

Chandelier Deluxe is dedicated to ensuring you get the best value for your purchase. That's why we offer our 100% Price Guarantee. If you find a lower advertised price on the same item*, simply let us know. We'll adjust our price to match it, ensuring you get the best deal.

To qualify for our Low Price Guarantee:

  • The product must be in stock and ready for immediate shipment by the competitor.
  • It must not be a closeout, discontinued, or clearance item.
  • The advertised price must be from an authorized U.S. retailer** (online or offline).
  • You must provide a published price or a written quotation from the competitor. Verbal quotes are not accepted.
  • This guarantee applies only to new orders or open quotes and cannot be applied retroactively.

To inquire about a price guarantee, please call us toll-free at 866-666-4211 with the following information:

  • competitor's website URL
  • your name
  • phone number
  • details of the price difference.

Additional Terms & Conditions

Our Price Guarantee cannot be combined with other offers or discounts. It excludes limited-quantity offers, manufacturer rebates, closeouts, clearances, special, sale, or limited-time discounts, bulk quantity items, or typographical errors. Offer does not include wholesale or trade pricing.

* For the purpose of this guarantee, 'Same' denotes an item with identical styling and specifications from the same manufacturer. These products must be of first-rate quality, brand new, factory-sealed, and share the same brand, style, and SKU.** Chandelier Deluxe reserves the right to determine which offers originate from authorized retailers. If it is determined that a competitor's offer does not meet the criteria for the 100% Price Guarantee, we will promptly inform you and be unable to process the order.